GENERAL CONDITIONS OF USE
1. INFORMATION ABOUT SINQRO
1.1. LEGAL AND CONTACT INFORMATION
Sinqro Technologies, S.L. (hereinafter “Sinqro”), with address at C/ Tecnología, 17, 08840 Viladecans, Barcelona and identification B66598764, is an entity duly constituted and registered in España, in the Mercantile Registry of Barcelona, ​​in Volume 44991, folio 156, General Section, page 473517, registration 1st.
1.2. COMPANY ACTIVITY
The activity of Sinqro consists of putting each and every one of the parties involved in any transaction in the hospitality and food sector in contact, offering technology and services, and based on a transactional business model and software as a service (SaaS).
For this, Sinqro uses a set of applications based on different technologies that it makes available to the user through web channels and in the form of mobile applications, whose servers respond to the main domain ‘sinqro.com’. From now on, software, servers and channels are understood as THE PLATFORM.
2. DATA PROTECTION AND PRIVACY POLICY
2.1. INFORMATION GATHERING
When the user makes use of THE PLATFORM, through any channel of the same, whether web or mobile, the necessary data is collected and stored to carry out the provision of the service, except for sensitive credit card information, which NEVER are stored on THE PLATFORM. Sensitive information is understood to be the full credit card number, as well as the CVV security code. Sensitive data is stored by the perfectly validated and established bank or payment processing entity for said activity.
2.2. USE OF COOKIES
Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or your computer and, depending on the information they contain and the way you use your computer, they may used to recognize the user .. The user's browser memorizes cookies on the hard drive only during the current session occupying a minimum memory space and not harming the computer. Cookies do not contain no specific personal information, and most of it is erased from the hard drive upon completion the browser session (so-called session cookies). Most browsers accept cookies as standard and, regardless of them, allow or They prevent temporary or memorized cookies in the security settings. Without your express consent by activating cookies in your browser, you will not link in the cookies the data stored with your personal data provided at the time of registration or purchase.
2.2.1 TYPES OF COOKIES USED BY THIS WEBSITE
- Technical cookies: These are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it, for example, controlling traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, carry out the purchase process of an order, make the registration request or participation in an event, use security elements while browsing, store content for the broadcasting of videos or sound or sharing content through social networks.
- Personalization cookies: These are those that allow the user to access the service with some characteristics of a general nature predefined based on a series of criteria in the user's terminal, such as It would be the language, the type of browser through which you access the service, the regional configuration from where access the service, etc.
- Analysis cookies: They are those that, well treated by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. For this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer you.
Third-party cookies: This website may use third-party services that collect information for statistical purposes, on the use of the Site by the user and for the provision of other services related to the activity of the Website and other Internet services. In particular, this website uses Google Analytics, a web analytics service provided by Google, Inc. with domiciled in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. To the provision of these services, they use cookies that collect information, including the IP address of the user, which will be transmitted, processed and stored by Google in the terms set out on the Google.com website. Including the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information on behalf of Google.
The User expressly accepts, by using this Site, the treatment of the information collected in the form and for the aforementioned purposes. And it also recognizes knowing the possibility of rejecting the treatment of such data or information by rejecting the use of cookies by selecting the settings appropriate for this purpose in your browser. Although this option to block cookies in your browser may not allow you the full use of all the functionalities of the Website. You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer:
  • Chrome
  • Firefox
  • Safari
  • Explorer
2.3. USE OF INFORMATION
The user information collected and stored is used to carry out the contracted services, as well as to offer a better shopping experience and / or use of THE PLATFORM.
2.4. COMMUNICATIONS
Sinqro will communicate with the user through any contact information previously provided by the user, clearly distinguishing 2 scenarios: in case of transactional communications (registration, cancellation, password changes, order confirmation, balance movements, etc ... ), the user will have no choice to avoid them; In the case of promotions or commercial information, the user can request the cancellation of commercial communications at any time and 15 days in advance.
2.5. CHANGES IN THE PRIVACY POLICY
Any changes will be published on the websites managed by Sinqro and in some cases, they will be sent by email to the address provided in the user's registration.
3. USE OF THE PLATFORM
3.1. ACCESS
Access to THE PLATFORM is allowed temporarily, and we reserve the right to withdraw or rectify access to THE PLATFORM without prior notice. We are not responsible if, for any reason, THE PLATFORM is not available at any time and for any period. Occasionally, we may restrict access to some parts of THE PLATFORM, or all of it, to users who have registered with us. The user is responsible for keeping their connection details and any activity that occurs within their account confidential. If you have a problem with your connection data or believe that it has been misused, you should immediately contact info@sinqro.com to inform us. Sinqro can deactivate the user's account at any time for a good reason.
3.2. LAWFUL USE
The user may use THE PLATFORM only for lawful purposes. The user may not use THE PLATFORM in any way that implies the violation of laws or regulations applicable locally, nationally or internationally, nor may they knowingly send, receive, upload, download, use or reuse any material that does not comply with our content standards stipulated in the section below. In addition, the user agrees not to access without authorization, not to interfere, damage or disturb any part of THE PLATFORM or any network or equipment used to supply THE PLATFORM.
Sinqro undertakes not to allow any transaction that is illegal, or deemed illegal by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or influence in a way negative on them. The following activities are prohibited under the programs of the card brands: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards.
3.3. CONTENT STANDARDS
These content standards will be applied to all material that the user contributes to THE PLATFORM and to all interactive services associated with it. The rules apply to each part of any endorsement, as well as to its entirety. The data provided must be real, strict and comply with the applicable legislation in the country in which the service is provided and in any country from which they are published. Contributions must not: contain any material that is defamatory towards any person, obscene, offensive, denotative of hatred or provocative, that promotes sexually explicit material or encourages violence or discrimination based on race, sex, religion, national origin, disability, sexual orientation or age infringe any copyright, database right, or trademark of any other person be liable to deceive any person or be carried out in breach of any legal obligation towards a third party, such as a contractual obligation or an obligation of trust, or promote any illegal activity be threatening, invade or abuse the privacy of others or cause unnecessary discomfort, displeasure or anxiety or be liable to harass, annoy, embarrass, alarm or inconvenience any other person used to impersonate a person or falsify your own identity or affiliation with any person, or give the impression that we originated it, if this is not the case; n defend, encourage or contribute to any illegal act such as (by way of example only) copyright infringement or computer misuse
3.4. SUSPENSION
Failure to comply with the section of these CONDITIONS OF USE constitutes a serious violation and may lead to the adoption by us of all or any of the following measures: immediate, temporary or permanent withdrawal of your right to use THE PLATFORM immediate, temporary or permanent removal of any publication or material that the user. has gone up to THE PLATFORM posting a warning to the user legal actions against the user including procedures for the reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the infringement disclosure of such information to law enforcement authorities as we deem reasonably necessary
The answers described in this clause are not limited, and we may take any other action that we deem reasonable.
3.5. INTELLECTUAL PROPERTY RIGHTS
We own or have a license to all intellectual property rights of THE PLATFORM, as well as the material published on it. These contents are protected by laws and treaties on intellectual property rights around the world. All these rights are reserved. The user may not copy, reproduce, re-edit, download, publish, broadcast, transmit, make available to the public or in any other way use any content on our site, by any means, except for their own personal and non-commercial use. .
3.6. CHANGES TO THE PLATFORM
We try to update THE PLATFORM regularly, and we may change the content at any time. If necessary, we could suspend access to THE PLATFORM, or close it indefinitely. Any material published on THE PLATFORM may expire at a certain point, and we do not assume any obligation to update said material.
3.7. UPLOAD MATERIAL TO OUR SITE AND THE PLATFORM
Any material that the user uploads to THE PLATFORM will be considered non-confidential and non-private, and the user acknowledges and accepts that Sinqro has the right to use, copy, distribute, sell and disclose the aforementioned material to third parties for any purpose linked to our economic activity. Insofar as said material is protected by intellectual property rights, the user grants Sinqro a perpetual license, for all territories of the world and free of charge, for the use, copying, modification, distribution, sale and disclosure to third parties of said material or information for any purpose related to our economic activity.
3.8. LINKS FROM THE PLATFORM
With respect to the links that THE PLATFORM may contain to other websites, as well as resources provided by third parties, these links are provided for informational purposes only. We do not have any control over the contents of said sites or resources and we do not assume any responsibility for them or for any loss or damage that may occur as a result of your use of them.